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My ‘Musings’ column was titled ‘Facebook, Judgment and Easter’ and is below. It came from reading this article in the Irish Times
‘This is what my job has taught me. People are largely awful and I’m there behind my desk doing my best to save the world.’
These are the words of an Irish ex-Facebook moderator who is taking legal action against the company for psychological trauma experienced as a result of his work.
Reading about his job makes you think alright. Every day moderators like him review a never-ending stream of images reported by users from all over the world. These range from the foolish (petty arguments) to indecent (nudity) to potential hate speech, to illegal trade in animals, all the way to child abuse and videos of groups of terrified people being executed somewhere in the Middle East (and this is only reported content remember).
Apparently Facebook provides detailed lists of rules to moderators for making judgments. These document are tens of thousands of words long and keep expanding in length and complexity. The moderator is faced with between 100 and 250 possible decisions on any given piece of content. Such is the volume there is limited time for evaluation and the moderators are expected to meet a target of 98% accuracy in their decision making. No wonder they are stressed; I don’t envy them their (unfortunately necessary) job.
There was a popular illustration used in evangelistic talks when I was younger. The speaker invited you to imagine a video of your life – all your secret thoughts and sins – being shown publicly to everyone you knew. The point was to bring home how none of us live up to our own standards let alone God’s. We would be ashamed if others really knew what we were like. The idea was to make listeners aware of their need for God’s grace and forgiveness.
I haven’t heard that illustration in a long time (and I’m not saying it’s necessarily a good one). But my impression is that Christians don’t talk too much about shame, sin and guilt these days. Maybe it’s because they seem to be outdated and repressive ideas, especially given recent Irish history. So we rightly emphasise the limitless nature of God’s love, but quietly downplay how much the Bible talks of his wrath and judgment. Today, to be ‘judgmental’ is socially unacceptable and smacks of intolerance – and who wants to be thought of as intolerant?
But the story of the Facebook moderator shows us that, when we think about it, judgment is actually both necessary and good.
Judgment as Necessary
It’s necessary because while the moderator isn’t a pastor or theologian, he looked into the ‘heart of darkness’ and concluded that ‘people are largely awful’. This echoes Paul in Ephesians saying that we are ‘by nature deserving of wrath’ (2:3). The moderator was doing his ‘best to save the world’ by trying to discern between good and evil. Out of compassion and a sense of justice he tried to put things right. But of course he couldn’t – none of us can. The depth of sin and the power of evil are too strong and the moderator, a mere man, was nearly destroyed in the process.
Judgment as Good
Judgment is good because the moderator’s experience shows the importance of naming and resisting evil.
This brings us to Easter and to another saviour and judge. The wonder of the cross is that ‘because of his great love for us’ (Eph 2:4) God freely chose to take his own judgment upon himself in Jesus Christ so that all in him share in Jesus’ resurrection victory over the power of death and sin.
While those destructive forces still stalk our world and God’s people are to battle against them, we can look forward to the goodness of God’s final judgment. We can thank God that there is no impunity for all the innumerable horrors humans perpetrate on each other and over our despoliation of God’s creation.
On that day justice will be done and this broken world will be put right for good. That’s why Christians today can say with the first believers
“Maranatha. Come, O Lord!” (1 Cor 16:22).